JCP&L Storm Outage Update 8-7-20 – 8:20 AM


Over 560,000 JCP&L customers have been restored since tropical storm Isaias produced high winds and rain throughout our service territory Tuesday. Crews continue to work around the clock to clear hazards and restore power to our remaining 227,000 customers as quickly as our safe work practices allow. A total of 788,000 customers were impacted.

1,450 hazard responders and public protectors continue to respond to wire down, broken poles and other hazard calls. These calls remain our priority as high winds toppled trees into electric equipment causing dangerous situations. Please presume every downed wire to be live and dangerous.

3,000 overhead line personnel are being assisted by 1,900 forestry crews to restore power.

Hazard response remains our priority along with restoration to hospitals and emergency response facilities such as 911 centers. Crews will focus attention on making repairs that restore the largest number of customers. They will continue to work 16 hours shifts until all customers are restored.

JCP&L reminds customers to immediately report any downed wires to the company or their local police department.  Customers should never go near a downed line even if they think it is not carrying electricity.  Extra caution should be used in areas where downed lines are tangled in trees or other debris.  To report downed wires or power outages, call 1-888-LIGHTSS (1-888-544-4877) or click the “Report Outage” link at


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